Shipping & Policies
Products: Most items are crafted or designed by real artisans and therefore are not guaranteed to be exactly the same every time. When you purchase you are aware that no two items are identical.
Restocking: Several elements go into restocking, if an item is sold out, we will keep you updated via our email list when we restock so you are aware. Due to covid some products might delay in restocking over the others.
Processing Time: All products in stock are ready and prepared to ship. Frame collection processing time is 2 weeks please consider this processing time.
Shipping: You should expect your items to ship out with 2-3 days on most and 2-3 weeks on some, such as the frame collection. Shipping fees vary according to product. Clients will be expected to cover shipping fee costs.
Returns: 14 day return on all products. Presets are not valid as a return item. If any shipping fees apply to shipping your item back, those fees would need to be covered by you. If you desire to exchange your item for a different size, we will simply refund you your purchase and you can reorder the correct size in order to avoid the product you desire to sell out.